BUELLTON | GENERAL MANAGER
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45 Industrial Way Buellton, CA 93427
REPORTS TO: District Manager
Responsible for the overall restaurant/taproom operations.
Training and development of store management and hourly staff.
Responsible for financial operations of the restaurant /taproom.
ESSENTIAL FUNCTIONS: Must be willing and able to do the following:
Maintain a positive, pleasant attitude every shift.
Perform calmly and effectively in an extremely busy and stressful work environment.
Be accountable for all aspects of the restaurant/taproom.
Develop management team targeting operational, financial and guest satisfaction.
Effectively supervise and direct crew daily
Effective communicate new policies, product information and new procedures to the crew.
Interview, hire, train and retain qualified employees
Identify, address and document employee performance
Discipline and/or terminate as necessary according to company guidelines
Be hands on in all FOH operations to ensure smooth efficient service.
Promote teamwork and positive work environment.
Create crew schedules, ensure that the restaurant is properly staffed for each service.
Follow up with employees to ensure tasks are completed.
Knowledgeable in all restaurant and taproom products.
Able to provide training and instruction to new employees.
Become proficient and able to assist in all BOH stations
Ability to safely and efficiently use knives and other tools, utensils, and equipment necessary to complete preparation of menu items.
Understand and follow the food allergy procedure and special orders/restrictions.
Read and use a thermometer correctly and efficiently.
Communicate any food delays or issues to the guests
Maintain appropriate ambiance, monitoring lighting, music level, tv selection and room temperature.
Move safely through all areas of the restaurant/taproom, which may include stairs, uneven, and slick surfaces.
Must wash hands regularly, according to guidelines.
Ensure that all employees comply with all safety procedures and sanitation guidelines.
Ensure kitchen prep levels are sufficient for each shift.
Maintain quality food standards in preparation and presentation
Be able to stand and walk for an entire shift.
Communicate cordially, effectively, and clearly with all employees, managers, partners, corporate staff, and guests.
Communicate repair and maintenance issues immediately.
Maintain proper inventory levels.
Perform and extend monthly inventory.
Work with marketing and supervisors to increase sales.
Assist in all special events
Perform more than one task at a time.
Accept direction and constructive criticism from upper management.
Able to identify guest service status and provide immediate direction to ensure a positive guest experience.
Be able to work a variety of hours, days, and shifts, including weekends and increased work schedules.
Work in a confined, crowded space of variable noise and temperature levels.
Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Ability to perform basic restaurant/taproom equipment troubleshooting.
Ability to re-light a pilot light
Provide necessary accounting to office within the targeted timeframe.
Provide weekly store operating data to District manager within the established timeline.
Provide any information, requested or required documents, to the office within the requested timeframe.
Ensure that all sales and cash handling is preformed according to establish company practices and guidelines.
Communicate all business-related issues to district manager immediately.
Post and monitor on social media accounts and follow company social policies.
Lead by example.
GENERAL RULES Must be willing and able to do the following:
Ensure compliance with all applicable Federal, State, Local and Company laws, regulations, policies and procedures.
Create a positive team environment. Listen and support others.
Additional duties as assigned.
Failure to abide by these and any other conditions of employment of the company set forth elsewhere can subject an employee to disciplinary action up to and including termination.